Settings · WhatsApp
Dialyx template names, as approved in Meta. The kit below has the visit bodies to submit.
Dialyx
Use api.dialyx.in for a production key and internal-api.dialyx.in for staging. The key must match the host it came from, or Dialyx returns 401. Keys start with dlx_live_.
Vars: 1=name, 2=what they enquired about, 3=when (IST). Every message is optional: switch one off and it is never sent. A blank name uses the default shown in the box.
After save, reschedule and callback WhatsApps fire from the next live call. To force a send: Leads → pick a visit/callback row, or POST /integrations/dialyx/test-visit with kind: rescheduled.
Journey template names
The names as approved in Meta, for the messages the journey sends on its own. Every message is optional: switch one off and it is never sent; a blank name uses the default shown in the box. Variables are positional: {{1}} name, {{2}} project, {{3}} slot. The confirm-request template needs quick-reply buttons Confirm / Reschedule.
Team alerts
Your sales team's WhatsApp numbers for booking and interest alerts are set in Settings → Journey → Team alert numbers. Alerts use the hot_lead_alert template above when your WhatsApp is connected, and Showday's number when it is not.