Settings

Settings · Journey

Auto-journey

What happens to every new row: sheet row → auto-dial → WhatsApp before redial → hot / cold / callback → strict visit confirmation → sales alert.

Loop

Off
  1. Sheet row
  2. Auto-dial
  3. WhatsApp nudge
  4. Hot / cold / callback
  5. Visit confirm
  6. Sales alert

Worst-case latency = poll + dial delay. Use the push URL below for instant. ≈ 60s

Paces a bulk paste. Sarvam allows only a few concurrent channels — 100 new rows queue over 25 min.

No WhatsApp reply in this window → one voice confirm call.

If a lead we have not contacted for this many days writes on WhatsApp, it goes to Needs you as “Came back after a long gap”. 0 turns it off.

These numbers get a WhatsApp when a visit is booked, rescheduled or confirmed, or a lead shows interest. Sent from your WhatsApp if connected, otherwise from Showday's number — nothing to set up on these phones.

Inbound webhooks

Not configured

Until a secret is set this endpoint rejects everything. Inbound WhatsApp changes lead state, so an unsigned request could mark leads do-not-call or fake a confirmation. Replies arrive by polling today, so leaving this unset is fine.

Dialyx off

VSO pulls replies from Dialyx with the same API key it uses to send — nothing to register. The key needs the messages:read scope (Dialyx → Settings → Developer → API keys → create a key with that scope, then save it under Settings → WhatsApp). Nothing read yet.