Site visits
Project, society and plot enquiries. Budget, configuration and a weekend slot.
"Saturday 11 baje theek hai."
Voice agent · Hindi & English · confirmed on WhatsApp
Showday calls every enquiry in your sheet within about a minute, fixes a time on the call, and counts it as booked only when your customer taps Confirm on WhatsApp. The outcome, the recording and the next step come back to the same row.
AGENT
LEAD
01The call-back list
Enquiries land in a spreadsheet faster than anyone can ring them. Portals, ads, the website form, a walk-in who left a number. Every one of them was interested once.
The ones that get called get called late. By then they've filled three other forms and talked to whoever rang first.
And a column says Booked for anyone who didn't say no. "Haan, dekhte hain" becomes Saturday at 11 in someone's tracker.
So the visit is on your calendar and not on theirs. Your team drives out, opens the site office, and waits. Two pains, one sheet: the call that happens too late, and the booking that was never real.
02A row arrives
A lead lands from your Google Sheet, a webhook, or a CSV. You don't move to a new tool. Your interface is the sheet you already keep.
Indian directories print mobiles with a trunk zero: 098235 15505. We read it the way you'd dial it, instead of quietly dropping the row.
Consent and DND are checked first. A blocked number never enters a campaign, so it can never be dialled by accident later.
Duplicates get flagged before they cost you. The same business listed twice would otherwise become two leads, and one person would get two sets of calls.
03The call
Paced, inside your hours. A hundred rows pasted into a sheet don't become a hundred calls at once. Your window sits inside a platform bound of 09:00–21:00 IST. You can narrow it, never widen it.
The agent opens in Hindi or English and switches when they do. It says it's an AI. It asks the questions your industry needs, the way your best caller would.
It fixes a time on the call: a real day and a real hour, said back to them. Anything learned goes straight into fields, not a paragraph somebody has to read.
When it calls again, it remembers. What they said last time and what they wrote on WhatsApp since, so nobody gets greeted as a stranger twice.
AGENTNamaste Priya ji, main Showday ki AI assistant bol rahi hoon, Sunrise Homes ki taraf se. Aapne 3BHK ke baare mein poocha tha?
LEADHaan, ji. Weekend pe dekh sakte hain.
AGENTSaturday ko site visit ke liye kaunsa time theek rahega?
LEADSaturday 11 baje theek hai.
04What happened
What became of the call and what the person wants are recorded separately. Merged, a voicemail greeting can get filed as "not interested", and a live lead quietly leaves your funnel for good.
A call that never connects (no answer, line busy, couldn't connect) isn't charged. Everything that picked up is shown for what it was, including a machine.
When a call was long enough to matter but no outcome was recorded, it says so in plain words: talked, no outcome. That one is our gap, not yours, and we show it.
Two connect rates, never one. Answered means the line opened. Engaged means the person actually spoke. One number alone flatters, so the product shows them side by side.
Always shown together · drawn without values
05The gate
The call fixes a time. Then WhatsApp asks them to confirm it, from your business, in your words. Until they answer, the lead sits in awaiting confirmation. Not booked.
Only their tap on Confirm turns it into a booking. A time nobody agreed to isn't a booking, and we don't report it as one. Not to you, not in any number.
Reminders go out a day before and two hours before. If they ask to reschedule, we call back to fix a new slot. A vague "kal shaam" goes to a person; we never guess a date and send someone to an empty site.
If they reply STOP, that's it. Every future dial is refused, anything scheduled is cancelled, and the history is kept as the record that their request was honoured.
06When we call again
Busy, rang out, couldn't connect: tried again up to five times, spaced so the first real touch lands inside a day rather than trickling over a week.
A retry that would land after hours waits for the next window, and arrives two hours into it rather than at 09:00 sharp with every other deferred call.
Answered and hung up in three seconds? Calling again buys the same nothing twice. It goes to a person instead.
Once a visit is booked, the lead leaves the retry ladder completely. Only reminders remain, on the appointment's own schedule. No cold call on the morning of their own visit.
07When a person is needed
Every handover says what to do, not which internal flag fired. Suggested a time, asked a question, ready to close. Your team reads a short list, not a log.
"Thank you for contacting us" and "we're currently unavailable" are machines. Automatic business replies never raise a handover, so they can't bury the one that matters.
Answered, no outcome gets its own list: the number works, someone picked up, nothing was learned. The easiest people in your whole list to reach again.
"Thank you for contacting us. We will get back to you shortly."
"Kal shaam ko aa sakte hain?" Not precise enough to book. Pick the slot.
"We're currently unavailable. Our hours are 10 to 6."
"Is the possession date before March?" The agent didn't know.
Sat 11:00. A person should close it.
08Back in your sheet
The outcome, the time, a short summary and a link to the recording land back in the same row you started with. Your team's job becomes reading outcomes, not dialling.
There is nothing for you to build. No agent builder, no prompt to write, no telephony to wire, no WhatsApp templates to get approved. Those are ours to build and run.
Every event on every lead is on one timeline: what was said, what was sent, what they tapped, and what it cost. When someone asks "did we call them?", the answer is one click away.
Industries
Your industry's script is already written, by us. Each pack ships the questions, the call script, the WhatsApp messages, the outcomes and the sheet columns for that kind of appointment. The noun changes; the gate doesn't.
Project, society and plot enquiries. Budget, configuration and a weekend slot.
"Saturday 11 baje theek hai."
Inbound trials and form fills. Team size, use case and a slot with your sales team.
"Kal 3 baje demo dikha do."
Admission enquiries with a parent on the line. Course, city and a visit slot.
"Sunday subah 10 baje aa sakte hain?"
Dealership leads. Model, variant, exchange, and a drive at the showroom or at home.
"Ghar pe test drive ho sakti hai?"
Rules drafted from the regulations, pending your counsel's review. Won't dial with a required field blank.
"Advisor se baat karwani hai."
Consultations and follow-ups. Drafted with the same care as insurance, pending your counsel's review.
"Doctor ka time mil jayega?"
Something else? Tell us what you sell. We'll tell you which pack fits, or write one for you.
Pricing
We agree a per-minute rate with you, for your volume and your industry. Not a number on a page. Calls draw down a prepaid balance, and dialling stops when it runs out rather than running up a bill.
No answer, busy or failed costs nothing, which is exactly why those are the ones we retry.
So your itemised calls and your balance always reconcile, line by line.
No surprise invoice at the end of a busy month.
Agree a better rate later and your history doesn't get re-priced, in either direction.
Rules we keep
These are product behaviour, not policy pages. Calling hours and consent are set per account, so the controls that are on are the ones your account has on. We'll never tell you a setting protects you when you've switched it off.
A blocked number never enters a campaign.
Your hours, clamped to 09:00–21:00 IST. Retries obey it too.
Every future dial refused, scheduled messages cancelled, history kept.
On every call, at the start. Never sold as a colleague with a name.
Insurance and healthcare won't dial with a required field blank.
What was said, sent and tapped, and what each one cost.
Regulated-pack rules are drafted from the regulations and are pending your counsel's review. We don't use the word "compliant", and we won't show you a badge.
What we won't tell you
Every figure we have comes from early campaigns on a handful of lists. They're true, and they're not a promise. A rate measured on someone else's list says very little about yours.
So instead of a number, we offer a pilot on your own rows. You'll see answered and engaged side by side, every call itemised, every outcome in your sheet. Then you decide with your numbers, not ours.
Questions people actually asked
The answers come from how the product behaves today, not from a roadmap.
No. Do not call is terminal: every future dial is refused, anything already scheduled is cancelled, and the lead is left out of future campaigns. We keep the history deliberately, as the record that the request was honoured.
Your account has its own calling window inside a platform bound of 09:00–21:00 IST. You can narrow it; you can't widen it past that bound. Retries obey the window too, and a deferred retry lands two hours into the next window rather than at opening time.
Because one flatters. Answered means the line opened, including machines and three-second hang-ups. Engaged means the person actually spoke, which is what predicts pipeline. We always show both, side by side.
Telephony is billed in whole minutes with a one-minute floor, so a call that picked up and ended at once costs a minute. That's also why we don't redial someone who answered and hung up: it would buy the same nothing twice. A call that never connects isn't charged at all.
No. It goes to a person, on a list called Answered, no outcome. The number works and someone picked up, so they're the easiest people in your list to reach again.
Confirm and Reschedule are handled automatically. A reply the system can't act on safely, like a vague time or a question, goes to a person with the reason in plain words. Automatic business replies are recognised as machines and never raise a handover.
Yes, and it confirms it on WhatsApp. It won't invent a date from a vague message; "kal shaam" goes to a person rather than becoming a guess that sends your team to an empty site.
Usually duplicates or numbers that can't be dialled. We check the list before anything is called and tell you which rows and why, so one person doesn't get two sets of calls.
No. Leads come in from a Google Sheet, a webhook or a CSV, and results are written back to the same row. Your team keeps working where it already works.
No. Each charge is recorded at the rate in force on the day of the call, so a new rate never re-prices your history.
Hindi and English, including the mix most people actually speak, and it switches when the customer does. Ask us about other languages for your region; we'll only offer one after it has passed real test calls.
Start with your own sheet
Your appointment type, where your leads live, and what a good booking looks like for you.
Script, questions, WhatsApp messages and sheet columns, in your business's voice.
Real calls, itemised. You read your own numbers and decide.
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